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FAQ

What does my dog need to bring?

Overnight Stays:

  • Essential: Only your dog’s food is required.
  • Optional: Treats for bedtime snacks.
  • Medications: If applicable, please provide precise instructions. Update your dog’s medical and feeding instructions, as well as contact information, through their online account.

Daycare:

  • Lunch: If your dog has a routine lunch, you’re welcome to bring it. Dogs with lunches will have a designated break for eating and digestion.
  • Meals: Ensure your dog has their normal breakfast pre-arrival and dinner post-departure.

General:

  • Bedding and bowls are provided, along with daily housekeeping, entertainment, and activities.
  • Labeling: We appreciate labelled belongings (leash, food, etc.) for organization.
  • Account Updates: For medication and feeding instructions or contact information changes, please update your dog’s online account.

Our commitment is to ensure a comfortable and organized stay for your dog, mirroring the care and attention they receive at home.

Which vaccines does my dog require to attend the F&H?

To ensure the health and safety of all our guests, The Fox & Hound mandates that every dog is up to date on their vaccinations before their first visit. Here are the necessary vaccines:

  • Distemper
  • Hepatitis
  • Parvo Virus
  • Parainfluenza
  • Rabies
  • Bordetella (Kennel Cough)

Puppy Requirements:

  • Puppies must have their third DHPP booster and the Bordetella vaccine.
  • Rabies vaccine is not required for puppies under 20 weeks of age.

Proof of Vaccination:

  • All dogs must provide proof of vaccinations before their initial day with us.
  • For our returning guests, please keep us updated with your dog’s vaccination records by sending them to [email protected].

Important Notes:

  • Dogs without proof of vaccinations will not be accepted.
  • If you need a copy of your dog’s vaccine certificate, your veterinarian clinic can provide this, often via email.
  • Bordetella vaccine, essential for preventing kennel cough, can be  administered intranasally, orally, or by injection and must be given at least five days before your dog’s stay.
  • We accept Titer test results as an alternative to vaccination certificates. For any inquiries about Titer tests or to send us your dog’s vaccine records, please contact us at [email protected].
  • Discussing vaccine protocols with your veterinarian ensures your dog meets our health requirements, contributing to a safe and enjoyable environment for all our furry guests.

How old does my puppy need to be to come to the F&H?

Puppies need to be old enough to have their third DHPP booster and the Bordetella vaccine. Please check with your veterinarian if you are unsure which vaccines your puppy has had. Typically, puppies complete their third booster vaccine around the age of 4 months.

Will my dog eat or sleep with other dogs?

While we pride ourselves on our open-concept facility, we ensure that each of our guests has their own private space for eating and sleeping. Overnight guests are assigned to private suites or cozy cabins for their personal use. Dogs from the same household may share a space, pending parental approval, although we maintain a policy of feeding them separately to ensure individual attention during meal times.

Does my dog need to be spayed or neutered before coming to daycare?

For puppies under 12 months, participation in play groups is based on behaviour and is allowed prior to spaying or neutering. By the age of 12 months, dogs must be spayed or neutered to join daycare, due to observed behavioural challenges, especially in intact males. If such behaviours arise, we may recommend neutering before your dog can return to daycare.

While the ideal neutering age for male dogs is between 12-18 months, the group setting of daycare may not be suitable for intact dogs. For those awaiting the appropriate age for neutering but needing daycare, we offer private play options.

Intact dogs are still welcome for overnight stays, with the provision of private play sessions. For females in heat, we will isolate and contact the owner for immediate arrangements. Owners must monitor and report if their female puppy is entering a heat cycle, which can occur as early as 5 months, to prevent participation during this period. A typical heat cycle lasts about 4 weeks. Once your dog is spayed or neutered please inform us so that we can keep your dog’s file current.